At City Chic, we are dedicated to providing exceptional customer experience and ensuring your shopping experience is seamless and enjoyable. Whether you have questions about our latest collections, need assistance with an order, or simply want to provide feedback, our team is here to help. Here’s how you can reach us:
Phone Support 📞
For direct assistance, give us a call at 1800 222 442 for our Australian customers or 0800 433 640 for our New Zealand customers. Our customer service representatives are available to assist you from 9 am to 5 pm, Monday to Friday. We are ready to answer your questions and resolve any issues promptly.
Live Chat 💬
For immediate support, take advantage of our live chat feature available on our website. This convenient option allows you to connect with our customer service team in real time, ensuring quick and efficient assistance.
Social Media 🌐
Stay connected and reach out to us through our social media channels. Follow us on Facebook, Instagram, and Twitter for the latest updates, exclusive offers, and a chance to engage with our vibrant community. Send us a message, and our social media team will be happy to assist you.
Email 📧
Prefer to write to us? Email us at info@citychic.com.au. Our team monitors this inbox regularly and strives to respond to all inquiries within 24 hours. Whether it’s a question about sizing, shipping, or returns, we are here to help.
At City Chic, customer satisfaction is our top priority. Don’t hesitate to get in touch with us through any of these channels. We look forward to assisting you and making your shopping experience with City Chic outstanding.