We have extended our returns policy over the holiday period to 45 days to return, for purchases made between 15th November 2024 to 7th January 2025.
We welcome refunds on change of mind purchases subject to the following conditions:
- The return is made within 45 days from the date of purchase.
- Items must be in new and original condition as purchased, with all labels/tickets attached.
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Items are not labelled “Final Sale” and are above $14.95
For on the spot refunds and exchanges head into any City Chic store and our in-store teams can help you with all your needs. View our Store Locator to find your closest City Chic location.
Can’t get to a store? To arrange your return to our online store simply follow one of the methods listed in our Returns Policy.
Please note:
We are not able to offer an exchange via our online store. To exchange an item, please visit your local City Chic store or place a new order for the different size, colour or item.
All in store purchases must be returned to a City Chic store.'World of Curves' products purchased from CityChic.com.au can be returned either online or to any of our city chic stores.